/* 客户报修聊天页 + 验收单页 */
body { background: var(--bg); }
.chat-page { min-height: 100dvh; display: flex; flex-direction: column; max-width: 640px; margin: 0 auto; background: var(--bg); }
.chat-head {
  position: sticky; top: 0; z-index: 5; display: flex; align-items: center; gap: 12px;
  padding: calc(12px + var(--safe-t)) 16px 12px; background: rgba(255, 255, 255, .94); border-bottom: 1px solid var(--line);
  backdrop-filter: saturate(1.4) blur(12px); -webkit-backdrop-filter: saturate(1.4) blur(12px);
}
.avatar { width: 40px; height: 40px; border-radius: 12px; background: var(--brand); color: #fff; display: grid; place-items: center; flex: none; }
.head-text { min-width: 0; flex: 1; }
.head-title { font-size: 16px; font-weight: 600; line-height: 1.3; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.head-sub { font-size: 13px; color: var(--ink-3); line-height: 1.4; }

.chat-list { flex: 1; padding: 16px 16px 24px; display: flex; flex-direction: column; gap: 12px; }
.msg { display: flex; gap: 8px; max-width: 100%; }
.msg.me { justify-content: flex-end; }
.bubble {
  max-width: min(82%, 460px); padding: 10px 14px; border-radius: 16px; background: var(--card); box-shadow: var(--sh1);
  white-space: pre-wrap; word-break: break-word; overflow-wrap: anywhere;
}
.msg.ai .bubble { border-top-left-radius: 4px; }
.msg.me .bubble { background: var(--brand); color: #fff; border-top-right-radius: 4px; box-shadow: none; }
.bubble .pics { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 4px; margin: 2px 0 6px; width: 200px; max-width: 100%; }
.bubble .pics.one { grid-template-columns: minmax(0, 1fr); }
.bubble .pics img { aspect-ratio: 1; width: 100%; object-fit: cover; border-radius: 10px; background: rgba(255,255,255,.2); cursor: zoom-in; }
.msg.failed .bubble { opacity: .6; }
.retry { align-self: center; font-size: 13px; color: var(--bad); background: none; border: 0; padding: 4px 8px; cursor: pointer; min-height: 32px; }
.typing { display: inline-flex; gap: 4px; padding: 4px 0; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--ink-3); animation: blink 1.2s infinite ease-in-out; }
.typing i:nth-child(2) { animation-delay: .15s; } .typing i:nth-child(3) { animation-delay: .3s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }

.quick { display: flex; flex-wrap: wrap; gap: 8px; padding-left: 0; }
.quick button { min-height: 36px; padding: 0 12px; border-radius: 999px; border: 1px solid var(--line); background: var(--card); color: var(--ink-2); font-size: 14px; cursor: pointer; }
.quick button:active { background: var(--brand-soft); color: var(--brand); }

.confirm { padding: 16px; display: grid; gap: 16px; border: 1px solid var(--brand-soft); }
.confirm h3 { margin: 0; font-size: 16px; line-height: 1.4; display: flex; align-items: center; gap: 8px; }
.confirm dl { margin: 0; display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 4px 12px; font-size: 14px; }
.confirm dt { color: var(--ink-3); }
.confirm dd { margin: 0; overflow-wrap: anywhere; }
.confirm .fields { display: grid; gap: 12px; }
.done-card { padding: 24px 16px; text-align: center; display: grid; gap: 8px; justify-items: center; }
.done-card .big { font-size: 25px; font-weight: 600; letter-spacing: .5px; line-height: 1.2; }
.done-card .ok-ico { width: 48px; height: 48px; border-radius: 50%; background: var(--ok-soft); color: var(--ok); display: grid; place-items: center; }
.done-card .actions { display: flex; gap: 8px; flex-wrap: wrap; justify-content: center; margin-top: 8px; }

.composer { position: sticky; bottom: 0; background: rgba(255,255,255,.96); border-top: 1px solid var(--line); padding: 8px 12px calc(8px + var(--safe-b)); }
.composer-row { display: flex; align-items: flex-end; gap: 8px; }
.composer textarea { min-height: 44px; max-height: 128px; resize: none; padding: 10px 12px; border-radius: 22px; background: var(--bg); border-color: transparent; }
.cam, .send { width: 44px; height: 44px; flex: none; border-radius: 999px; display: grid; place-items: center; cursor: pointer; }
.cam { color: var(--ink-2); background: var(--bg); }
.send { padding: 0; }
.pending { display: flex; gap: 8px; padding: 4px 0 8px; overflow-x: auto; }
.pending .p { position: relative; flex: none; }
.pending img { width: 64px; height: 64px; object-fit: cover; border-radius: 10px; }
.pending .p button { position: absolute; top: -6px; right: -6px; width: 24px; height: 24px; border-radius: 999px; border: 2px solid #fff; background: #1F2937; color: #fff; display: grid; place-items: center; padding: 0; cursor: pointer; }
.pending .p.up img { opacity: .5; }

/* 验收单 */
.rp { max-width: 640px; margin: 0 auto; padding: calc(16px + var(--safe-t)) 16px calc(32px + var(--safe-b)); display: grid; gap: 16px; }
.rp-head { padding: 24px 16px; display: grid; gap: 8px; }
.rp-head .site { font-size: 13px; color: var(--ink-3); }
.rp-head h1 { margin: 0; font-size: 25px; line-height: 1.2; }
.rp-head .meta { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; color: var(--ink-2); font-size: 14px; }
.rp-sec { padding: 16px; display: grid; gap: 12px; }
.rp-sec h2 { margin: 0; font-size: 16px; line-height: 1.4; display: flex; align-items: center; gap: 8px; }
.rp-sec h2 .chip { margin-left: auto; }
.kv { margin: 0; display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 6px 16px; font-size: 14px; }
.kv dt { color: var(--ink-3); }
.kv dd { margin: 0; overflow-wrap: anywhere; }
.steps { display: grid; gap: 12px; }
.step { display: grid; grid-template-columns: 96px minmax(0, 1fr); gap: 12px; align-items: start; padding-top: 12px; border-top: 1px solid var(--line-2); }
.step:first-child { border-top: 0; padding-top: 0; }
.step .ph { aspect-ratio: 4 / 3; border-radius: var(--r1); background: var(--line-2); display: grid; place-items: center; color: var(--ink-3); overflow: hidden; }
.step .ph img { width: 100%; height: 100%; object-fit: cover; cursor: zoom-in; }
.step .t { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-weight: 500; }
.step .d { font-size: 14px; color: var(--ink-2); margin-top: 4px; }
.step .adv { font-size: 14px; color: var(--bad); margin-top: 2px; }
.timeline { margin: 0; padding: 0; list-style: none; display: grid; gap: 10px; font-size: 14px; }
.timeline li { display: grid; grid-template-columns: 88px minmax(0, 1fr); gap: 8px; }
.timeline time { color: var(--ink-3); font-variant-numeric: tabular-nums; }
.empty { padding: 48px 16px; text-align: center; color: var(--ink-3); display: grid; gap: 12px; justify-items: center; }
.np-photo { width: 100%; max-width: 320px; }

.bill { width: 100%; border-collapse: collapse; font-size: 15px; }
.bill td { padding: 8px 0; border-top: 1px solid var(--line-2); vertical-align: top; }
.bill tr:first-child td { border-top: 0; }
.bill .num { text-align: right; white-space: nowrap; font-variant-numeric: tabular-nums; padding-left: 12px; }
.bill .sub { display: block; font-size: 13px; color: var(--ink-3); }
.bill tfoot td { border-top: 1px solid var(--line); font-weight: 600; font-size: 16px; padding-top: 12px; }
.rate-opts { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; }
.rate-opt { min-height: 48px; border-radius: var(--r1); border: 1px solid var(--line); background: #fff; font-size: 16px; cursor: pointer; }
.rate-opt.on { border-color: var(--brand); background: var(--brand-soft); color: var(--brand); font-weight: 600; }